Turn Instagram comments into customer conversations automatically!

When someone comments a keyword on your post or Reel (like "DROP" or "DROPS" for Slenderiiz info), Pipeline Funnels instantly replies (publicly)

...AND sends them a private Instagram DM with your product info, your PartnerCo promo code, or lead magnet.

Setup takes 10-15 minutes and includes interactive buttons, quick replies, file attachments, and multi-step conversations.

Why This Matters for Your PartnerCo Business

Instagram is where your visual story sells. Your before/after photos, product unboxings, and lifestyle content are already grabbing attention. Now imagine every comment turning into a sales conversation—automatically. Someone comments on your transformation photo asking "how?" and they instantly get your full story, product info, and a special discount code. All while you're living your life.

Instagram users expect instant responses. This platform moves FAST. People scroll, comment, and move on. If you don't reply within minutes, they forget they even asked. Automation makes sure you catch every hot lead at their moment of highest interest—even when you're at work, sleeping, or scrolling Instagram yourself.

Turn your content into a lead magnet. That Reel showing your daily routine with Nutrifii? The before/after photo of your Slenderiiz results? Your morning smoothie video? Every single post can now capture leads, collect emails, and send people to your shopping links. Your Instagram isn't just for engagement anymore—it's a 24/7 sales machine.

Mobile-first selling matters. Most of your audience is on their phone, scrolling in bed, at lunch, or waiting in line. Instagram automation meets them where they are—in DMs on their phone—with quick-tap buttons that take them straight to your product page. No complicated funnels, no switching apps. Just simple, fast, mobile buying.

You might have heard of tools like ManyChat that do comment automation for Instagram—and they work great! But here's what most people don't realize: you're already paying for this exact functionality inside Pipeline Funnels. While others pay $15-150+/month for ManyChat as a separate tool, you've got it built right in. One platform, one login, one subscription. Plus, your Instagram leads automatically sync with your CRM, email sequences, and SMS follow-ups—no manual exports or integrations needed.

Before You Start - What You'll Need

Make sure you have these ready before diving in:

✅ An Instagram Business Account (not a personal account—automations require Business or Creator accounts)
✅ Your Instagram connected to a Facebook Business Page (Instagram automation requires this connection)
✅ Both accounts connected to Pipeline Funnels (go to Settings → Integrations → Facebook & Instagram)
✅ A keyword or phrase people will comment (like "DROPS", "INFO", or "YES")
✅ Your lead magnet or offer ready (discount code, PDF, video link, etc.)
✅ About 10-15 minutes to set everything up

Don't have an Instagram Business Account? You can convert your personal account in about 2 minutes through Instagram settings. Search "switch to business account" in Instagram's help center.

Complete Setup Process (10-15 Minutes)

Step 1: Start with a Recipe Template (Easiest Way!)

Pipeline Funnels gives you a ready-made Instagram template that makes setup super fast. Think of it like a pre-built workflow you just customize with your details.

Navigate here:

1. Click Automation in your left-hand menu

2. Click + Create Workflow

3. Choose "Start from Recipe"

4. Search for "Instagram Comment Automation"

5. Click Use Recipe on the "Instagram Comment to DM" template

6. Give it a clear name like:

   • "IG Comment - Slenderiiz DROPS Campaign"

   • "IG Comment - Transformation Story"

   • "IG Reel - Morning Routine Lead Magnet"

7. Click Create Workflow

That's it! You now have a starter workflow with the basic structure already built. Now we just customize it to your needs.

Step 2: Set Up Your Comment Trigger

This is where you tell Pipeline Funnels which Instagram post to watch and which word triggers the automation.

In your new workflow:

1. At the top, you'll see the Trigger section (it might already be there from the recipe)

2. Click Add Trigger (or edit the existing one)

3. Select "Instagram - User comments on a post"

4. A sidebar opens with options—here's what to set:

Choose Your Page:

• Select your Instagram account from the dropdown (it shows as connected to your Facebook Page)

• This is the account Pipeline Funnels will monitor

Select Post Type:

• Published Post: Choose this to pick from any post already on your Instagram. Great if you're setting this up after posting.

• Custom Post: Choose this to paste a specific Instagram post URL. Perfect for planning ahead or using on promoted posts!

Choose Your Post:

• If you selected "Published Post," scroll through your recent posts and click the one you want

• If you selected "Custom Post," paste the Instagram post URL in the field

• Pro tip: This works for regular posts, Reels, and carousel posts—all of them!

Set Your Keyword Trigger:

This is the magic part! You have two options:

• Exact Match: Only triggers if they comment the EXACT word(s)

  • You set: "DROPS"

  • They comment: "DROPS" → ✅ Triggers

  • They comment: "drops" or "I want drops" → ❌ Doesn't trigger

• Contains Phrase: Triggers if their comment includes your phrase anywhere

  • You set: "DROPS"

  • They comment: "DROPS" → ✅ Triggers

  • They comment: "I need DROPS please!" → ✅ Triggers

  • They comment: "drops" (lowercase) → ❌ Doesn't trigger

💡 Pro tip: On Instagram, use simple, visual words that match your content. "DROPS" for product, "YES" for offers, "HOW" for transformation stories. Keep it mobile-friendly since everyone's on their phone!

Optional Setting - First Level Comments Only:

Turn this toggle ON if you only want to respond to people commenting directly on your post (not replies to other people's comments). This is usually what you want—keeps things cleaner and prevents accidental triggers from conversation threads.

Save your trigger! Click the save or done button.

Step 3: Add a Public Comment Reply (Optional but Recommended)

This is the public message everyone sees when someone comments. It's short, friendly, and directs them to check their DMs.

Add this action:

1. Click + Add Action below your trigger

2. Select "Reply in Comments" (in the Communication category)

3. Type your public response

Instagram-Friendly Examples:

• "Check your DMs! 💬"

• "Just sent you something good! 📩"

• "DM incoming! 🎉"

• "Sent! Check your messages 💚"

• "Got you! Look for my DM 📲"

Pro feature: You can add up to 10 different reply variations, and Pipeline Funnels will randomly pick one each time. This keeps your comments looking fresh and natural!

Like their comment too? Turn on the toggle to automatically like their comment when you reply. On Instagram, this is a nice touch that boosts engagement signals!

Instagram-specific tip: Keep replies even shorter than Facebook—Instagram users skim fast. 3-5 words + an emoji works perfectly.

Save this action.

Step 4: Send the Private Instagram DM

This is where the real magic happens—the private message they receive in Instagram DMs with your offer, info, or lead magnet.

Add this action:

1. Click + Add Action

2. Select "Instagram Interactive Messenger" (in the Communication category)

3. A sidebar opens with lots of options—let's break them down:

Reply Type:

• Select "Reply to comment via DM" (this is for the FIRST message after someone comments)

• Note: If you add MORE messages later in the workflow, those will use "Reply to DM" instead

Choose a Template (Optional):

• If you've saved message templates in Marketing → Snippets, you can select one here

• Or skip this and write your message from scratch

Write Your Message:

This is what they'll see in Instagram DMs. Make it warm, visual, and mobile-friendly!

Example for Slenderiiz Transformation Post:

Hey {{contact.first_name}}! 👋 

Thanks for asking about my transformation! I'm so excited to share this with you. 

I lost 15 pounds with Slenderiiz drops—no crazy diets, no feeling starving, just real results. ✨ 

Want to try it? I've got a special offer for you! 💚

Personalization tip: Use {{contact.first_name}} in your message to automatically include their name. On Instagram, this feels even more personal and conversational!

Mobile-First Writing Tips for Instagram:

• Keep sentences SHORT (easier to read on phone)

• Use emojis generously (fits Instagram's visual vibe)

• Break into small paragraphs (2-3 lines max each)

• Get to the point fast (Instagram users are scrolling quickly)

Add Attachments (Perfect for Visual Products!):

Want to send before/after photos, product images, transformation videos, or PDFs?

1. Click "Add Attachment"

2. Upload a file from your computer OR paste a URL to a file online

3. Instagram-specific uses:

   • Before/after comparison images

   • Product unboxing videos

   • Recipe cards or meal plans (PDF)

   • Testimonial screenshots

   • Your transformation timeline

Add Interactive Buttons:

Buttons let people take action right in Instagram DMs. You can add up to 3 buttons.

Click "Add New Button" and choose from:

• Open Website: Sends them to your PartnerCo shopping link, funnel page, or calendar

  • Button text example: "Shop Now 🛍️" or "Get 15% Off"

  • URL: Your PartnerCo product link or discount page

• Call Number: Opens their phone dialer with your number (great on mobile!)

  • Button text example: "Call Me ☎️" or "Questions? Text Me"

  • Number: Your business phone

• Perform Action: Creates a conversation branch for more automation

  • Button text example: "See My Full Story" or "I Have Questions"

  • This button leads to MORE workflow actions you set up

Example button setup for Instagram transformation post:

• Button 1: "Shop Slenderiiz 💚" (Open Website → your product link)

• Button 2: "See My Before/After" (Perform Action → sends more images)

• Button 3: "I Want Your Tips!" (Perform Action → sends free guide)

Instagram Alternative - Quick Replies:

Here's where Instagram automation gets even better! Instead of (or in addition to) buttons, you can use Quick Replies—those one-tap response options that appear at the bottom of messages.

Quick Replies vs Buttons:

• Buttons: Max 3, stay visible, work great for links

• Quick Replies: Max 13 (!), disappear after selection, perfect for conversation flows

• Instagram Rule: You can use buttons OR quick replies in one message, but if you have attachments (images/files), you can ONLY use quick replies

When to use Quick Replies on Instagram:

• Giving multiple product options (Slenderiiz, Nutrifii, etc.)

• Quiz-style questions (skin type, goals, preferences)

• Menu-style choices (send guide, watch video, shop now, call me, etc.)

• Any time you want more than 3 options

Example Quick Reply setup:

Which product are you most interested in? 👇 

[Quick Reply 1: Slenderiiz (weight loss)]
[Quick Reply 2: Nutrifii (energy & nutrition)]
[Quick Reply 3: Co-Lab (skincare)]
[Quick Reply 4: I need help choosing!]

Set Wait Time:

After sending your message, how long should Pipeline Funnels wait before moving to the "Default Branch" (what happens if they don't respond)?

• Default is 1 minute (way too short!)

• Set this to 1 day or 2 days to give them time to read and respond

• Remember: Instagram users check DMs sporadically throughout the day

Natural Delay Tip: Want to seem more human? Add a Wait Action BEFORE this message for 1-3 minutes. Makes the DM feel less instant and more like you're actually typing. On Instagram, this matters even more since people expect real-time conversations.

Save this action!

Step 5: Build Conversation Branches (Instagram Excels Here!)

If someone clicks a button, taps a quick reply, or responds to your message, you can send them MORE messages automatically. Instagram users LOVE conversation-style interactions, so this is where you can really shine.

Example: The "See My Before/After" Button Branch

When someone clicks that button, send them your transformation story:

1. Click the button's branch in your workflow

2. Add another Instagram Interactive Messenger action

3. This time, set Reply Type to "Reply to DM"

4. Write your next message with your story

Example follow-up message:

Here's my full journey! 📸 

[Attach before/after photo collage] 

Started: August 2025 at 165 lbs
Now: November 2025 at 150 lbs 

What changed? I used Slenderiiz drops daily + walked 20 min/day. That's it! 

The drops helped me:
✓ Stop craving sugar
✓ Feel full faster
✓ Balance my hormones
✓ Keep energy up 

Want to start your own transformation?

Then add quick replies:

• "Yes! Give me 15% off"

• "How does it work?"

• "I have questions"

Instagram-Specific Conversation Flow Tip: Instagram users expect FAST back-and-forth. Keep each message short and use buttons/quick replies to keep momentum going. Don't make them type long responses—give them one-tap options!

Step 6: Handle the Default Branch

This is what happens if someone DOESN'T respond or click a button within your wait time.

Instagram-specific options:

• Tag them - Add a tag like "IG - Engaged but Quiet" for follow-up

• Send a gentle Story mention - Remind them manually through your Story

• Move to email - Add them to an email sequence (if you have their email)

• Create a task - Remind yourself to check back or send a follow-up Story

Instagram Follow-Up Tip: Don't sleep on Stories! If someone doesn't respond to your DM, you can manually check who they are and engage with THEIR Stories. This warm touch often gets them back into conversation.

Step 7: Test and Activate

Before you announce this to your audience, TEST IT!

How to test:

1. Ask a friend to comment your trigger word on your post

2. Or use a second Instagram account you control

3. Check that:

   • Public reply appears on the comment ✅

   • DM arrives in Instagram DMs ✅

   • Buttons or quick replies work correctly ✅

   • Contact appears in your Pipeline Funnels CRM ✅

   • Images/attachments load properly on mobile ✅

Once testing looks good:

1. Click the toggle in the top-right corner to turn your workflow ON

2. Your automation is now LIVE! 🎉

Make your post and announce it! Tell people to comment your trigger word, and watch the automation work its magic.

Real-World Instagram Campaign Examples

Here are complete, proven campaigns you can copy for Instagram:

Campaign 1: The Transformation Reel

Content: Before/after video showing your weight loss journey set to trending audio

Caption: "Lost 15 lbs in 60 days and I'm obsessed! 😍 Want to know my secret? Comment DROPS below and I'll send you everything! No crazy diets, no starving, just REAL results. 💚 #weightloss #transformation #slenderiiz"

Trigger: DROPS (exact match)

Public Reply: "Just sent you my secret! Check your DMs 💚"

Private DM:

OMG thank you for asking! 🥰 

Here's what I did: Slenderiiz drops every morning + walked 20 min/day. That's literally it! 

The drops helped me:
✓ Stop craving sugar at night
✓ Feel full with smaller portions
✓ Keep my energy UP (not starving and grumpy!) 

Want to try it? I've got 15% off for you! 🎁 

Use code: DROPS15
Shop here: [your link] 

Questions? Just reply and I'm here! 💬

Buttons:

• "Get 15% Off Now 🛍️" → Product link

• "How Do The Drops Work?" → Perform Action (sends science info)

• "See More Before/Afters" → Perform Action (sends testimonials)

Campaign 2: The Morning Routine Reel

Content: Day-in-the-life Reel showing your morning with Nutrifii products

Caption: "My secret to all-day energy? ⚡ This morning stack! Comment ENERGY if you want my full routine + supplement list! (Game changer for busy moms!) 💪 #morningroutine #energy #momlife"

Trigger: ENERGY (exact match)

Public Reply: "Sending it now! 📲"

Private DM:

Hey! Here's my exact morning stack: 

[Attach image of your supplement setup] 

🌅 6am:
• Nutrifii Optimals (multivitamin)
• Nutrifii Restoriix (cleanse)
• Big glass of lemon water 

This combo gives me steady energy until lunch—no crashes, no coffee jitters! 

Want to try it? I've got a starter pack deal! 💚

Quick Replies:

• "Send me the starter pack"

• "What does each one do?"

• "How much does it cost?"

• "I have questions!"

Campaign 3: The Product Unboxing Post

Content: Carousel post showing unboxing of new PartnerCo products

Caption: "Unboxing day is my favorite day! 📦✨ Want to know what's inside and how to get your own? Comment BOX and I'll send you the details + a special discount! 🎁 #unboxing #partnerco #wellness"

Trigger: BOX (exact match)

Public Reply: "Sent you the goodies! 🎁"

Private DM:

Here's what's in my box! 📦 

[Attach product layout photo] 

This month I got:
• Slenderiiz drops (my daily must-have)
• Nutrifii Optimals (best multivitamin ever)
• Co-Lab face serum (obsessed!) 

Total retail: $247
My cost as a Brand Partner: $178 ✨ 

Want your own box at these prices? Two options: 

1️⃣ Shop retail (use code SAVE15 for 15% off)
2️⃣ Join as a Brand Partner (save 30%+ forever!)

Buttons:

• "Shop Now (15% off)" → Retail link

• "Tell Me About Brand Partner" → Perform Action (business info)

• "What Do You Recommend?" → Perform Action (product quiz)

Campaign 4: The Lifestyle Story/Post

Content: Photo of you at coffee shop working on laptop, Nutrifii bottle visible

Caption: "Coffee shop office hours ☕💻 Running my business from anywhere is the dream! Want to know how I ditched my 9-5? Comment FREEDOM and I'll share my story! (Hint: it starts with PartnerCo 💚) #laptoplifestyle #workfromhome #sidehustle"

Trigger: FREEDOM (exact match)

Public Reply: "Story coming your way! ✨"

Private DM:

Hey {{contact.first_name}}! ☕ 

So here's my story... 

2 years ago I was stuck in a cubicle, exhausted, living for weekends. Now? I work from coffee shops, my couch, or anywhere I want! 

What changed? I became a PartnerCo Brand Partner. 

Started part-time (10 hrs/week)
Month 3: Making $1K/month
Month 8: Quit my job
Now: $4K+/month and growing 

Want to learn more? I can send you:
🎥 Quick 5-min video explaining it
📅 Link to book a coffee chat with me
📱 Info on getting started 

What sounds good?

Quick Replies:

• "Send the video!"

• "Book a coffee chat"

• "Just send me info"

• "How much to start?"

Campaign 5: The Challenge Announcement

Content: Eye-catching graphic for "7-Day Slenderiiz Challenge"

Caption: "Starting my 7-Day Slenderiiz Challenge Monday! 🎯 Free to join, tons of support, real results! Want in? Comment JOIN below! (Spots filling fast!) 💪 #challenge #slenderiiz #weightloss"

Trigger: JOIN (exact match)

Public Reply: "You're in! Check your DMs 🎉"

Private DM:

Welcome to the challenge! 🎉 

Here's what you need: 

📅 Starts Monday 9am
📲 Private Facebook group link: [link]
📋 Shopping list: [PDF attachment]
💧 Slenderiiz drops (required) To get your drops in time:
Order by Friday → Use code CHALLENGE15 for 15% off 

Shop here: [your link] 

Questions about the drops or challenge? Just ask! I'm here to help! 💚

Buttons:

• "Order Drops (15% off)" → Product link

• "Join Challenge Group" → Facebook group

• "What's the shopping list?" → Perform Action (sends detailed PDF)

Instagram-Specific Best Practices

Use emojis generously. Instagram is a visual platform. Emojis make your messages scannable and match the platform vibe. Every DM should have at least 2-3 relevant emojis.

Keep messages SHORT. Instagram users are scrolling fast on mobile. 3-4 short sentences beats one long paragraph every time.

Lead with images when possible. Before/after photos, product shots, lifestyle images—these grab attention in DMs. Use the attachment feature liberally!

Match your brand aesthetic. If your Instagram feed is bright and colorful, your DMs should feel the same. If it's minimalist and clean, keep DMs simple and elegant.

Use trending audio for Reels. When you post a Reel with comment automation, use trending audio to boost reach. More reach = more comments = more leads!

Leverage Stories for follow-up. If someone engages but doesn't convert, engage with THEIR Stories. This warm touch often restarts the conversation.

Tag people in your Stories. When someone buys through your automation, tag them in a Story celebrating their order (with permission!). This social proof triggers more comments on future posts.

Test different trigger words. Try "DROPS" vs "YES" vs "INFO" on similar posts and see what gets more engagement. Instagram audiences can be picky about what feels natural.

Post at peak times. Instagram automation works 24/7, but more comments at once creates social proof. Post when your audience is most active (usually 7-9pm).

Don't forget hashtags. More reach = more comments. Use relevant hashtags to get your posts in front of new potential customers.

Quick Replies are your friend. On Instagram, Quick Replies feel more natural than buttons for conversation flows. Use all 13 options when building product quizzes or recommendation flows!

Advanced Instagram Features

Using Quick Replies for Product Quizzes

Instagram's 13 quick reply limit is PERFECT for building product recommendation flows.

Example flow: Message 1: "What's your main health goal?"

• Quick Replies: Weight Loss, Energy, Better Sleep, Clearer Skin, All of the Above

Message 2 (if they pick "Weight Loss"): "What's been your biggest challenge?"

• Quick Replies: Cravings, No Time to Meal Prep, Slow Metabolism, Emotional Eating, Hate Exercise

Message 3: Based on their answers, recommend specific products with discount

This feels like a personal consultation but runs 100% automatically!

Combining Posts and Stories

Strategy: Run automation on a regular post, then reshare that post to your Story with a swipe-up prompt saying "Comment DROPS on my post!" This drives even more engagement to your automated post.

Works on Instagram Ads Too!

Running Instagram ads? This automation works on promoted posts and ads!

1. Choose "Custom Post" when setting up your trigger

2. Paste your Instagram ad's post URL

3. Now anyone who comments on your ad gets automated replies

Super powerful for turning ad spend into leads with zero manual work!

Multi-Account Management

Have multiple Instagram accounts? Set up separate automations for each one. Great for:

• Personal brand vs business page

• Different product lines

• Team leaders managing multiple accounts

Important Technical Details

Timing Windows (Instagram-Specific)

7-Day Window for Initial DM: After someone comments, you have 7 days to send them that first "Reply to comment via DM" message. After 7 days, Instagram blocks it. (This rarely matters since your automation sends instantly!)

24-Hour Conversation Window: Once you send a DM, you have 24 hours to send follow-up messages. After 24 hours, you need them to respond before you can message again. This is an Instagram/Facebook rule, not a Pipeline Funnels limitation.

Instagram is stricter than Facebook: Instagram watches for spam more closely. If too many people mark your DMs as spam or unwanted, Instagram may limit your account. Keep messages valuable and relevant!

Contact Creation and Data

What gets saved automatically:

• First name (from their Instagram profile)

• Last name (from their Instagram profile)

• Instagram username

• Instagram user ID (for future messaging)

• The comment they made

• Which post they commented on

• Timestamp of when they engaged

What does NOT get saved automatically:

• Email address (you need to ask for it in your conversation)

• Phone number (you need to ask for it)

Instagram Business Account Requirements

You need:

• Instagram Business or Creator account (not personal)

• Connected to a Facebook Business Page

• Both accounts integrated in Pipeline Funnels

Why this matters: Instagram's API (how automation works) only allows business accounts. This is Instagram's rule, not Pipeline Funnels'. If you're using a personal account, you'll need to convert it—takes 2 minutes in Instagram settings.

Attachment Limits and File Types

Supported:

• Images: JPG, PNG (up to 8MB each)

• Videos: MP4 (up to 25MB)

• Documents: PDF (up to 25MB)

Instagram-specific note: Keep file sizes small! Most people are on phones with limited data. Compress images before uploading for faster loading.

Frequently Asked Questions

Do I need an Instagram Business Account or can I use my personal account?

You need a Business or Creator account. Personal accounts don't support automation—this is Instagram's rule, not Pipeline Funnels'. Good news: you can convert your personal account to business in Instagram settings (takes 2 minutes), and you won't lose any followers or content!

Why does Instagram need to be connected to a Facebook Page?

Instagram automation works through Facebook's API system, so Instagram requires a linked Facebook Business Page. This is Instagram's requirement, not ours. You can create a Facebook Page in 5 minutes even if you never post there—it just needs to exist for the connection.

Can I use Quick Replies and Buttons together?

Not in the same message. Instagram limits you to one or the other. HOWEVER, if you're sending an attachment (image, video, PDF), you can ONLY use Quick Replies—buttons won't work. Plan your message flow accordingly!

What if someone comments on my Story instead of my post?

Story comment automation isn't available yet (Instagram hasn't opened that API). Your automation only works on regular posts, carousel posts, and Reels. Stories require manual responses for now.

How many Quick Replies can I have?

Up to 13! Way more than the 3-button limit. This makes Instagram perfect for product quizzes, recommendation flows, and menu-style conversations.

Will Instagram think I'm a bot and ban my account?

Not if you follow best practices! Make sure your messages provide real value, don't spam people, and only respond to people who commented (warm engagement). Instagram's spam detection targets accounts that send COLD, unsolicited DMs—not automation responding to people who asked for info.

Can I edit the automation after someone's already in the conversation?

Changes to your workflow apply to NEW conversations only. If someone already triggered your automation yesterday, editing the message today won't change what they received. Their conversation continues with the old version until it completes.

What happens if my DM gets marked as spam?

Instagram tracks this. If multiple people mark your DMs as unwanted or spam, Instagram may limit your messaging ability temporarily. Prevention: keep messages valuable, relevant, and welcome. Don't send aggressive sales pitches in the first message!

Can I see who triggered the automation?

Yes! Go to Contacts in Pipeline Funnels and you'll see everyone who came through, complete with their Instagram username and profile. You can filter by tags, date, or campaign.

How is this different from ManyChat?

This IS the same type of automation ManyChat provides! The difference? You already have it included in Pipeline Funnels. While ManyChat charges $15-150+/month as a separate subscription, comment automation is built into all Pipeline Funnels plans. Plus, your contacts automatically sync with your CRM and email/SMS sequences—no juggling multiple platforms!

Does this work on Reels?

Absolutely! Reels are actually perfect for comment automation because they get more reach and engagement than regular posts. Set up your automation the same way—it works on regular posts, carousel posts, AND Reels.

Can I turn off the automation for one specific post?

Yes! When setting up your trigger, choose "Custom Post" and paste that specific post's URL. That automation will ONLY work on that one post. Or, set up multiple automations—one for each post with different keywords or messages.

Questions? Our support team is available through chat if you need help setting up your first Instagram comment automation!

Related Topics: Instagram Business Account Setup, Facebook Business Page Setup, Facebook Comment Automation, TikTok Comment Automation, Contact Tags, Pipeline Management, Lead Magnets, Discount Code Campaigns, Quick Replies vs Buttons, Visual Content Marketing, Reel Strategies, LeadConnector Mobile App, CRM Contact Management, Story Marketing, Instagram Ads Integration